Director of Legal Operations -Plaintiff Personal Injury

West Palm Beach, FL

Full-time $100,000.00 - $130,000.00

Posted 03/26/2025

Schedule: Monday - Friday, 8:00 AM - 5:00 PM (In-Person Role)
Salary: $100,000 - $130,000 base + Quarterly KPI Bonus ($1,000 - $1,500)

We are a fast-growing and reputable personal injury law firm in West Palm Beach seeking a strategic and experienced Director of Legal Operations to lead and optimize our litigation support teams. This is a high-impact leadership role ideal for someone with deep paralegal experience, proven team management capabilities, and a track record in larger, fast-paced legal environments.

We're looking for a results-driven leader who thrives on process improvement, team development, and operational excellence.

Key Responsibilities

Team Leadership & Oversight

Supervise and support a team of 10+ paralegals, legal assistants, and support staff
Manage scheduling, approve PTO, and address personnel matters in coordination with HR
Foster a high-performance, collaborative team culture

Administrative Operations (50%)

Lead and refine the daily administrative operations of the litigation department
Ensure consistent execution of processes, compliance, and internal standards

Auditing & Efficiency (40%)

Conduct regular audits of casework and internal workflows
Identify inefficiencies and implement strategies for greater speed and accuracy
Utilize tools such as Domo for performance tracking and reporting

Strategic Collaboration & Problem Solving (10%)

Partner with senior leadership to drive operational goals and support long-term growth
Step in to resolve high-priority challenges that require strong leadership and legal knowledge

What We're Looking For

Paralegal certification or formal business education (MBA a plus)
5-10 years of paralegal experience, ideally in personal injury litigation
Proven leadership experience, managing teams of 10+ in a legal or legal-adjacent setting
Background in mid- to large-size law firms strongly preferred
Strong grasp of HR best practices and ability to resolve minor employee issues independently
Comfortable with process improvement, audits, and performance analytics
Candidates with a paralegal-to-operations leadership career path in another industry are welcome if they bring strong team management and organizational skills

Why Join Us?

Competitive compensation with regular performance-based bonuses
Work alongside experienced attorneys and forward-thinking leadership
A culture that prioritizes efficiency, transparency, and professional growth
Opportunities to lead change and build scalable systems in a growing firm

Ready to lead a team and build something meaningful?
Apply today and become a key force in shaping the future of legal operations.

How to Apply:
Please send your resume and cover letter to James.Story@CyberCoders.com
We look forward to hearing from you!

Benefits

Competitive salary based upon experience
Medical, Dental & Vision
Group Life Insurance and Accidental Death & Disability
Short -Term and Long-Term Disability
Employee Assistance Program (EAP)
401K with company matching
15 Paid time off (PTO)
10 paid holidays

For this position you must be currently authorized to work in the United States. We do not sponsor for this position.

Additional ways to apply

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Employees will receive paid leave to the extent required by state or local law. This job was first posted by CyberCoders on 03/26/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.